We're here to help if something is not quite right with your order. Please fill out the form below to request a return. Note that submitting this form does not guarantee a refund or credit – it is a return request only, and all returns are subject to review for eligibility.
Return Guidelines
Website Purchases Only
This return request form is only for merchandise purchased directly from our website. If you purchased your items from a third-party retailer, distributor, or another online store, please contact them directly for return instructions.
Warranty Claims
Do not use this form to send a product back for warranty repair or exchange; for warranty claims, please call +1 800-298-8800 or create a return authorization at www.wtrma.com.
Return Eligibility Review
Submitting this form does not guarantee acceptance. All return requests are reviewed for eligibility:
- Items must be unused and in sealed original packaging
- Electronic replacement components (batteries, wiring, switches, seals, bearings) are not eligible for refund